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Visual Dotlab Support Site

Providing Online Poison Control Patient Management Software Since 1989.

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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

  1. How do I ... ?
  2. Where can I find ... ?
  3. Why doesn't ... ?
  4. Who is ... ?
  5. What is ... ?
  6. When is ... ?

How do I ... ?

Turn on/off the auto-template feature?
Create new templates?
Add new users?
Reindex or Pack Local Visual Dotlab Tables?
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Where can I find ... ?

Reindex / Pack Tables. File->Reindex / Pack Tables
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Why doesn't ... ?

Field lookups are not available when a memo editing session is active?
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Who is ... ?

You local Visual Dotlab Support person?
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What is ... ?

PIP Review?
Reindex / Pack Tables ?

 

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When is ... ?

Time to contact WBM Support?
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Dotlabę and Visual Dotlabę are trademarks of WBM Software. All other products mentioned are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to WebMaster@WBMSoft.com.
Copyright © 1999 WBM Software. All rights reserved.
Last modified: Tuesday May 22, 2001.