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Visual Dotlab Support Site

Providing Online Poison Control Patient Management Software Since 1989.

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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

  1. How do I ... ?
  2. Where can I find ... ?
  3. Why doesn't ... ?
  4. Who is ... ?
  5. What is ... ?
  6. When is ... ?

How do I ... ?

Turn on/off the auto-template feature?
Create new templates?
Add new users?
Reindex or Pack Local Visual Dotlab Tables?
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Where can I find ... ?

Reindex / Pack Tables. File->Reindex / Pack Tables
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Why doesn't ... ?

Field lookups are not available when a memo editing session is active?
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Who is ... ?

You local Visual Dotlab Support person?
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What is ... ?

PIP Review?
Reindex / Pack Tables ?

 

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When is ... ?

Time to contact WBM Support?
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Dotlab© and Visual Dotlab© are trademarks of WBM Software. All other products mentioned are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to WebMaster@WBMSoft.com.
Copyright © 1999 WBM Software. All rights reserved.
Last modified: Tuesday May 22, 2001.